Collect feedback, build what users want
Lastcom's all-in-one widget helps SaaS startups capture customer suggestions, organize them, and turn insights into product improvements.
Go from guessing to knowing
Before
Product decisions rely on assumptions
Suggestions scattered across emails, chats, and spreadsheets
Hard to prioritize what matters most
Users feel ignored and disengaged
Multiple tools needed for support, bugs, and feedback
With Lastcom
Feedback collected directly from your users
Centralized feedback hub inside your SaaS
Upvotes and discussions show what users value
Customers see their feedback drive real change
Handle everything in one all-in-one widget
From feedback to product improvements
From customer feedback to bug tracking and support, Lastcom centralizes everything your SaaS needs to grow.
User support
- Quick and personal.
- Give your users the direct, human support they deserve.
- Control your availability.
- Set your schedule, and the UI adapts automatically to show when you're online.
- Built for small teams.
- Seamlessly collaborate with teammates to provide better support.
Bug Reporting
- Priority Handling.
- Bugs and issues are handled separately from questions and feedback, ensuring they get the attention they deserve.
- Private & Secure.
- Reports stay between your team and the user, enabling detailed discussions to fully understand and resolve issues.
- Rich Bug Reports.
- Users can attach screenshots, describe the issue in detail, and help your team reproduce bugs efficiently.
User Feedback
- Crowdsourced Suggestions.
- Let users propose ideas and vote on what matters most, helping you focus on the right features.
- Prioritize with Confidence.
- Users can vote on suggestions, making it easy to decide what to build next.
- Collaborative Discussions.
- Engage with users directly on their suggestions, gather insights, and refine ideas before adding them to the roadmap.
Public Roadmap
- From Feedback to Roadmap.
- Accepted suggestions transition into your roadmap, keeping users involved in product evolution.
- Upvoting & Discussions.
- Users can continue to vote and discuss roadmap items, helping refine priorities and expectations.
- Track Development Progress.
- Manage feature statuses and showcase upcoming releases, offering clear visibility into what's next.
All features, one simple price
From early-stage to scale, we keep pricing straightforward.