Support widget for SaaSstartups
Everything your early-stage startup needs to collect feedback, resolve issues, and support your users in one place.
Go from guessing to knowing
Before
Multiple support channels, hard to keep up
Building based on assumptions
Users feel unheard and leave
Paying over $100 for multiple tools
Back and forth chat to understand a bug
With Lastcom
Consolidate communication in one place
Building based on feedback and user needs
Engaged users, reduce churn
Save money for a single tool
Detailed bug reports to act immediately
Features for rapidly growing companies
Startups need to be agile and efficient. Lastcom helps you collect feedback, resolve issues, and support your users in one place.
User support
- Quick and personal.
- Give your users the direct, human support they deserve.
- Control your availability.
- Set your schedule, and the UI adapts automatically to show when you're online.
- Built for small teams.
- Seamlessly collaborate with teammates to provide better support.
Bug Reporting
- Priority Handling.
- Bugs and issues are handled separately from questions and feedback, ensuring they get the attention they deserve.
- Private & Secure.
- Reports stay between your team and the user, enabling detailed discussions to fully understand and resolve issues.
- Rich Bug Reports.
- Users can attach screenshots, describe the issue in detail, and help your team reproduce bugs efficiently.
User Feedback
- Crowdsourced Suggestions.
- Let users propose ideas and vote on what matters most, helping you focus on the right features.
- Prioritize with Confidence.
- Users can vote on suggestions, making it easy to decide what to build next.
- Collaborative Discussions.
- Engage with users directly on their suggestions, gather insights, and refine ideas before adding them to the roadmap.
Public Roadmap
- From Feedback to Roadmap.
- Accepted suggestions transition into your roadmap, keeping users involved in product evolution.
- Upvoting & Discussions.
- Users can continue to vote and discuss roadmap items, helping refine priorities and expectations.
- Track Development Progress.
- Manage feature statuses and showcase upcoming releases, offering clear visibility into what's next.
We won't break your budget
Why pay for support, feedback, and roadmap tools when one widget covers it all?